Social performance

Our stakeholder relationships are enabled by continuous engagement and a long-term approach to business sustainability. Be it the communities we support, the employees we nurture, the partners we collaborate with, or the investors who lay their trust in us, continuous value-creation for all is the cornerstone of stakeholder relationships at JSW Steel.

Employees

At JSW Steel, we lay the highest emphasis on the overall well-being and personal and professional growth of our employees. Their unwavering efforts have made us what we are today, and their continued support will chart the way forward for us. In response, we consider it our duty to provide them with a best-in-class working environment, high-levels of safety, meritocratic career progression and competitive compensation and benefits. We continue to uphold employment rights of our people and positively go beyond compliance in areas such as human rights.

This year, we have also emerged as a Great Place to Work (GPTW), banking strongly on aspects such as pride in the organisation, management competence, visionary leadership, camaraderie and communication. Through the GPTW assessment we have also identified key areas for improvement that we will focus on as we go forward.

Key metrics

996

Total cost of employment/tonne of steel produced Standalone

11.8%

Workforce represented through employee association(s) under the provision of collective bargaining

587

New permanent employees joined in FY 2020-21

99.68%

Employees receiving regular performance and career development reviews

Employees at site (age-wise segmentation)

  • <30 years

  • 30-50 years

  • >50 years

Total number of employees

JSW STEEL (standalone)

  • Management

  • Non-management

  • Parmanent women
    employees

  • Differently-abled

  • Contractual

Employment at JSW Steel subsidiaries

Subsidiary JSW SCPL JSW ARCL JSW Industrial Gases
FY 2020-21 FY 2019-20 FY 2020-21 FY 2019-20 FY 2020-21 FY 2019-20
Permanent 2,026 2,045 187 201 30 31
Management 724 753 138 146 18 20
Non-management 1,302 1,292 49 55 12 11
Male 1,973 2,006 181 195 29 30
Female 53 39 6 6 1 1
New hires 135 155 0 9 1 0
Separated 160 91 5 12 4 5

Employment at JSW Mines and JSW Salav

JSW Mines JSW Salav
FY 2020-21 FY 2019-20 FY 2020-21 FY 2019-20
250 183 313 327
80 71 79 131
170 112 234 196
235 173 307 321
15 10 6 6
19 2 1 0
13 0 8 33

Talent management

We maintain a strong oversight of our business outcomes while managing career growth and talent management pipeline. This multi-pronged approach continues to facilitate our talent management approach and performance.

Key drivers

Visibility of talent pipeline: unique strengths and blind spots

Shared view on emerging talent in the organisation

Appreciating leadership preferences and capabilities to determine best fit vis a vis future roles: Talent mapping for succession

Creating interventions to build capabilities of the leaders for current and future roles

Business outcomes

For the organisation

Getting the high impact current and future roles mapped to the best talent within the organisation

Identifying career and capability intersections amongst the senior leadership

Defining what will work best for each individual to improve effectiveness: Robust leadership development strategies

For the individual

Clearer understanding of their personal capabilities

Greater insight into motivating and engaging themselves and their teams

Focus areas

Talent management

Virtual Potential Assessment for identifying Future Fit Leaders (L08 – L16)

JSW SLDP Programme for (Assessment and Development) L17 – L19

Infuse young talent through GRP and MT programmes

Talent development

Development journey with Ivy League institutions - Brown, Cornell, ISB

IDPs and Career Conversations to enhance readiness for next role

Second Level Talent Pool Developed through IIM A, IIM B & XLRI

Careers and talent pipeline

Succession planning and talent pipeline for critical roles

Career enhancement/movement for identified Future Fit Talent

Job Rotation for FFL and SLDP Cohort

Future Fit

The Future Fit Leadership (FFL) platform is our flagship career development programme that identifies promising talent and formulates cohorts from our talent pool for accelerated growth within the organisation. In FY 2020-21, FFL moved to a cloud-based technology platform, owing to the pandemic.

FFL identification was anchored on the 3A construct comprising three distinct elements – Agility, Ability and Aspiration. This unique lens helped us to view talent holistically

978 high performers across businesses underwent cognitive ability assessments as part of Phase I

324 employees moved to the Phase II i.e., Virtual Development Centre

Conducted 21 Virtual Development Centres across bands from February 11-March 16, 2020 before moving to Phase II in FY 2020-21

Identified 68 FFLs across bands

1,06,245

Total classroom and e-learning hours

Succession planning and coaching for top management

We have identified a core succession planning framework for critical leadership roles to identify best-fit leaders. We use a 360-degree, predictive lens covering potential, perception and performance to filter prospective leaders. Subsequently, based on exposure, experience and education, we create short- and medium term Individual Development Plans against specific role requirements. We seek to:

Make leaders in current and transitioning roles to be effective, successful and ready for future growth

Create self-awareness and deeper understanding of leadership strengths, motivators and blind spots

Ensure tangible outcomes based on Individual Development Plans

Learning platforms

In FY 2019-20, we onboarded the Percipio platform from Skillsoft that delivers an immersive learning experience. It leverages highly engaging content, curated into nearly 700 learning paths (channels) that are continuously updated to ensure users always have access to the latest information. This programme witnessed 100% utilisation during FY 2020-21.

Similarly, our Harvard ManageMentor® Spark™ provides a highly personalised experience, fueled by the latest and best leadership and management content. It empowers learners to develop critical business skills when and how it works best for their busy schedules. This programme recorded 85% utilisation during FY 2020-21.

Other initiatives

Learn-a-thon: A blended learning programme launched for 500+ Future Fit Leaders based on the cohort development areas mapped with courses on Percipio

Digital Quotient: Launched in three phases-Digital Readiness, Digital Literacy and Digital Dexterity aimed at upskilling employees for the impending Digital Transformation journey was the highlight of the year. Launched for 8,000+ employees had over 92% uptake and utilisation

Thank God It’s Friday: A feature programme scheduled for every Friday with the mission of creating awareness of the learning platforms and the benefits the employees can reap from them

Future Skills 2025: This programme was aimed at upskilling current workforce with the skills needed for the future. Launched for 8000+ employees, this had a 60% utilisation

Other ongoing initiatives run daily, weekly and monthly are — Equip-The Daily Journal which attracted over 60% audience and Free@3 which attracted 50% of repeat users to the platforms

200+

Employees attended SteelTalks from Steeluniversity, covering topics such as digitalisation, steel’s role in future mobility, steel industry 4.0, operational research in steelmaking, among others

40

Employees actively participated in the steelChallenge Regional Championship

9.59

Average hours of training per permanent employee/annum

Diversity and Inclusion

An equal opportunity employer, we encourage employment from various backgrounds and draws strength from the multi-faceted diversity of our workforce across region, grade, education, experience and gender. As we onboard new talent, diversity will be maintained as a key consideration, that can act as a competitive advantage for the organisation. We follow a gender neutral compensation policy which pays for role of the employee, individual performance, as per market demand and supply for the role, statutory compliances and as per overall budgetary outlay for the role. There are currently no expats (i.e. non-Indian citizens) employed in JSW Steel Limited.

Employees receiving regular performance and career development reviews

Workforce represented through employee association(s)

JSW Springboard

Our flagship employee diversity initiative, Springboard, continues with IIM Bengaluru Women Leadership Journey Batch 2. We have our group of 21 high-performing women going through a development journey designed and delivered by IIM Bengaluru to enhance their capability in becoming a future leader. They gain insights on various aspects such as self-awareness, career management, personal branding, and strategic topics like macroeconomics, industry analysis, digitalisation. The programme also focuses on leadership skills with topics such as influence tactics and leading change. The participants are further going through a structured Individual Development Plan as well as an Action Learning Projects to implement their learnings.

JSW Steel is among 100 Best Places to Work for Women for the 3rd consecutive year

as adjudged by Working Mother & Avatar

Employee engagement and well-being

Focus area

We maintain a healthy dialogue with our employees, to ensure that their needs are adequately met and their time with the organisation is valued and fruitful. In order to keep them motivated, we have unveiled multiple platforms, through which we sustain our employee connect.

JSW Spotlight

Launched in Feb 2020, Spotlight is a recognition and rewards platform. In FY 2020-21, we covered about 1,500 employees to conduct various awareness sessions in both online and offline formats and launched initiatives such as:

Thankathon: Recognising team members who rose to challenges while working from home

JSW Heroes: Celebrating those members who have lived the JSW values, being torchbearers

Rang Barse: Sales incentive scheme for Retail Sales Coated team

Digital initiatives

We have entered the third wave of our digital journey and our people processes have also become significantly digital-first. The biggest outcome of this is myJSW, a cloud-based SaaS HR platform which ties in a mobile first employee experience, increases technology penetration across the organisation and speeds up the HR Transformation journey for JSW. It seeks to provide a well-rounded employee experience that consolidates employee data, approvals, and hire to retire transactions at one place.
Key tenets of the project:

Mobile-optimised applications: Enabling a mobile-first, anytime anywhere approach to truly empower employees with access on-the-go

Employee experience: Smooth, in one place, simple consumer grade user Interface enables collaboration for multi-functional teams such as HR, GBS, IT, and Finance to provide smooth employee experience to JSW employees by bringing them on the same platform

Manager enablement: myJSW will help Managers access necessary information about their team real time using their hand held device saving time and effort

Single source of truth: myJSW is our single source of truth pertaining to all employee data, thereby increasing data accuracy and standardisation to drive data based people insights and decision making

Simplified HR processes: Technology had significant influence in work redesign, myJSW HR processes eliminate redundant processes and paper based documentation, thereby making work simpler

Social sustainability

Through our Group’s social arm, JSW Foundation, we contribute to the progress of the communities inside and outside our direct impact zones. We are of the firm belief that community well-being is the outcome of collaborative developmental models that are replicable, scalable and sustainable.

A highly collaborative operating model

We follow a ground-up approach to our interventions, starting with a need assessment of communities in and around our Direct Impact Zones (DIZs). Our operating model is highly collaborative, with community involvement, an imperative in every stage of assessment, aspiration setting, planning, and implementation. This also contributes to clear expectations management, where we are seen as an equal partner than a philanthropic entity. This level of involvement also helps our programmes to be on autopilot, led and sustained by the communities. In this regard, we also build institutions that can frontend the programmes. These include farmer producer organisations, JSW Shakti BPOs (Section 8 company), and watershed committees, among others. Further, we encourage government participation across our initiatives, as a multi-stakeholder model augurs well for the continued viability of the programmes and their success.

We regularly involve credible implementation partners to lead from the front together with the communities. They form a core part in maintaining the MIS on each of our activities, so that they are monitored, calibrated and delivered as per the intended project charter outcomes. The impact assessment of all our programmes are executed by independent third parties.

Envisioning and achieving progress across intervention areas

Focus area

Education: The focus has been on holistic improvement of available physical infrastructure and capacity building of enablers and teachers. Facilitating education in the government schools for children from preparatory age to middle school and through Jindal Vidya Mandirs. We run a scholarships programme for meritorious students for encouraging higher education.

Health, nutrition and sanitation: Setting up of multispecialty hospitals with state-of-the-art equipment and qualified personnel. The Foundation also fosters targeted interventions for children, women and senior citizens. Construction of toilets and municipal solid waste management for better sanitation is another key focus area.

Skill and livelihoods: Helping communities attain a better standard of living through enhanced outcomes, with interventions such as BPOs, vocational training etc. Further, farmers are supported with technical knowhow and technological support to improve their yields and enhance their income.

Tamanna

At Vijayanagar, JSW Foundation operates Tamanna, a school for differently-abled children, to help them pursue specific need-based education requirements. With specialised and qualified personnel and enabling infrastructure, Tamanna also offers occupational therapy for the students.

114

Students enrolled under Tamanna

Water, environment & sanitation: Working towards mitigating adverse effects of climate change by bringing in innovative technology-based solutions to ensure clean villages, conserving and augmenting sources of water, promoting biodiversity, sanitary living conditions, and sustainable livelihoods.

Community interventions: Developing public infrastructure and initiatives towards afforestation and water stewardship, among others.

Initiatives and outcomes in FY 2020-21

In FY 2020-21, in the wake of a massive health crisis that plagued the global population, our social interventions concentrated on providing the local population and administration with the required assistance and support. Our focused health interventions and awareness initiatives helped our communities be well-informed and protected. However, owing to the announcement of a nation-wide lockdown and subsequent restrictions on movement, some of our outreach activities did witness a slight impact.

`164.81crore

Standalone CSR spend in FY 2020-21(unspent `86.49 crore)

57, 100

People reached out through healthcare screening services

7, 100

Farmers supported

1. 03 million m3

Additional water storage capacity created

1 million

Families supported during COVID-1

1,800 tonnes

Commodities linked with markets

18,700 hectares

Land covered through integrated watershed management
Beneficiaries of community initiatives (direct and indirect) ~5.5 lakh
Overall coverage 255 villages in 4 states
Students benefitted through various interventions 1,36,918
Students supported through JSW UDAAN Scholarship for pursuing higher education 2,406
Uptake of Government schemes by facilitatin convergence (Project Margdarshak) 1,17,700 beneficiaries, `7.6 crore accrued through direct benefits

Key initiatives under core impact areas

Health and nutrition

16,500 pregnant women reached out through antenatal care tracking annually

32,000 patients availed healthcare services through multi-specialty hospitals/clinics annually

8,200 cataract surgeries facilitated

Vijayanagar

Over 72,000 truckers supported through various interventions such as awareness on HIV/AIDS, safe sex, individual testing and counselling, vision correction, and so on

More than 34,000 people were screened and 9,433 households were covered under community health monitoring programme

Dolvi

Since inception, 6,756 residents have been screened at general health check-up outreach camps

Salem

Upgraded two Public Health Centres (PHC)

10,000 residents screened at general health check-up outreach camps since inception

25,000 residents screened at camps for eye problems since inception. Around 13,000 residents received glasses for eye problems and 1,200 cataract surgeries carried out

Tarapur

3,900 people screened through general health camps

COVID-19 support

₹75 crore contribution to PM CARES Fund

300-bed COVID Hospital

125-bed COVID isolation ward

8 ventilators donated

11,140 PPE kits distributed

1,86,700 sanitation kits distributed

5,80,000 cooked meals distributed

2,35,000 dry ration kits distributed

Skill and livelihoods

More than 400 girls are currently employed in 2 BPOs; 2,760 women from 27 villages have benefitted so far

5 satellite tailoring centres were established in mining villages

9,863 women of Self-help Groups supported

₹10.86 crore of credit linkages facilitated

6,059 employees are trained on various skills under Recognition of Prior Learning Initiative

In Skill School, 1,530 students have enrolled in various courses such as General Duty Assistants, Beautician, BPO, Loan Approver, Warehouse Assistant etc.

ITI at Mettur, Tamil Nadu supported by JSW won the GOLD trophy of ASSCOCHAM for National level best ITI on Skill Development under Public Private Partnership Scheme.

Vijayanagar

202 girls are currently employed across two BPOs, with a total of 3,428 women beneficiaries

Initiated around 290 SHGs, involving 3,770 women

Reached out to 461 farmers in Farmer Producer Organisations (FPOs)

Dolvi

Supports 412 SHGs

Kalmeshwar

94 girls are currently employed in BPOs

Agri-livelihood

15,086 farmers reached annually

152 farmer interest groups promoted

6,017 tonnes of produce linked with market

₹9.48 crore revenue generated

ITI at Mettur, Tamil Nadu supported by JSW won the GOLD trophy of ASSCOCHAM for National level best ITI on Skill Development under Public Private Partnership Scheme.

Vijayanagar

Reached out to 461 farmers in Farmer Producer Organisations (FPOs)

Dolvi

Reached out to 2,459 farmers

Helped market linkages with nearly 4,122 tonnes of agricultural produce

Salem

Reached 3,500 farmers through various initiatives

Education

1,36,918 students supported through multiple interventions

2,238 students supported through JSW UDAAN Scholarship for pursuing higher education

Vijayanagar

114 students benefitted through Tamanna School

Salem

35 children supported through centre for special children in Mecheri

Students supported through JSW UDAAN Scholarship since inception

Water, Environment and Sanitation

1.09 million m3 additional net water storage capacity created

90,390 households benefiting from water supply

3 lakh trees planted, greening 1,172 hectares of land

Vijayanagar

20,500 households segregating the waste at source

1,332 tonnes of wet waste, 23 tonnes of Quantity of plastic waste and 331 tonnes dry waste being responsibly disposed

Dolvi

16,500 households benefitted with drinking water supply

500 households segregating the waste at source

2.1 tonnes of dry waste and 1.3 tonnes of wet waste responsibly disposed

Salem

17,000 households benefitted with drinking water supply

1.23 million mangroves planted, restoring 240 hectares of land

4,840 community and individual toilet blocks constructed

Vasind

1,000 households segregating the waste at source

8.64 tonnes of wet waste, 5.42 tonnes of dry waste and 1.3 tonne of plastic waste responsibly disposed

25,000 households benefitted with drinking water supply

Kalmeshwar

158 households segregating waste at source

12.75 tonnes of wet waste and 14.6 tonnes of dry waste responsibly disposed

25,650 households benefitted with drinking water supply

Salav

2,971 households benefitted with drinking water supply

Additional net water storage capacity created
Location Water storage created (m3)
Viijayanagar 45,000
Dolvi 3,75,000
Salem 2,92,500
Tarapur 65,000
Vasind 56,800
Kalmeshwar 2,43,000
Salav 16,700

Community empowerment

1,17,700 benefitted for uptake of Government schemes by facilitating convergence (Project Margdarshak)

₹7.6 crore accrued through direct benefits

Supply chain sustainability

Focus area

At JSW Steel, suppliers are an integral part of our business, who contribute to our growth and viability as a business.

We engage regularly with our suppliers to ensure that our overall ecosystem functions with a sense of responsibility, integrity and overall compliance. To achieve this, we have formulated a Supplier Code of Conduct (SCoC) that lays down norms of behaviour and practices for smoother and compliant conduct. This SCoC takes cognisance of the themes of human rights, labour, environment, and anti-corruption, as described in the United Nations Global Compact (UNGC). Principles and norms described under the theme of ‘labour’ are based on the standards specified by International Labour Organisation (ILO) from time-to-time.

We have developed vendor and supplier registration tool in which we have provided questionnaires so that every new supplier/distributor has to disclose the social and environment parameters such as licence to operate industrial H&S department, consent from the respective state pollution control boards, ISO certifications, etc.

The key principles of SCoC include:

Compliance management including aspects of statutory compliances, notices, tax evasion, quality assurance and end-user information

Environment that includes natural capital protection, management of hazardous materials, waste and effluent management, energy use and water use, responsible production and consumption, air emissions and ecosystem

Human rights that include the protection of human rights, promotion of humane treatment, indigenous culture and local communities

Labour including aspects such as freedom of association and collective bargaining, forced and compulsory labour, child labour, discrimination, OHS, wages, protection of vulnerable groups among others

Business ethics that include prohibition of corrupt practices conflict of interest, business conduct, information security, ethical competition among others